Cookie Policy

Last Updated: January 22, 2026

1. Introduction

Welcome to YFace Clinic (“we,” “us,” or “our”). This Cookie Policy explains how we use cookies and similar tracking technologies on our website, https://yface.clinic/ (the “Site”). By using our Site, you consent to the use of cookies as described in this policy.

We are committed to protecting your privacy and ensuring transparency about the data we collect. This policy provides detailed information about what cookies are, why we use them, and how you can manage your preferences.

2. What Are Cookies?

Cookies are small text files that are downloaded to your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and store some information about your preferences or past actions.

Cookies can be:

Session Cookies: Temporary cookies that expire when you close your browser.

Persistent Cookies: Stored on your device for a set period or until you delete them.

First-Party Cookies: Set directly by the website you are visiting (YFace Clinic).

Third-Party Cookies: Set by external services we use (e.g., Google, Facebook, Zoho).

3. How We Use Cookies

We use cookies to improve your browsing experience, analyze site traffic, personalize content, and deliver targeted advertisements. We categorize our cookies into the following types:

3.1. Strictly Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, network management, and accessibility. You cannot switch these off in our systems.

System & Security: Cookies used to maintain user sessions, prevent fraud (e.g., reCAPTCHA), and ensure site security.

Consent Management: Cookies that store your cookie preferences.

Booking & CRM: Cookies required for our booking system (Zoho) to function correctly.

3.2. Performance & Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.

Google Analytics: We use Google Analytics to collect anonymous data about website usage.

PixelYourSite: Used to analyze visitor interactions and traffic sources for internal reporting.

3.3. Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Language Preferences: Used to remember your selected language (English or Arabic).

Google Services: Used to store preferences for Google-integrated features.

3.4. Targeting & Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Meta (Facebook) & Google Ads: Used to measure the effectiveness of our advertising and show you relevant ads based on your interactions with our website.

YouTube: Used to track views of embedded videos and store video preferences.

4. Specific Cookies We Use

Below is a list of the cookies detected on our website, categorized by their purpose:

Necessary (Strictly Essential)

Cookie Name	Provider	Purpose	Duration
CookieConsent	Cookiebot	Stores the user’s cookie consent state for the current domain.	1 year
PHPSESSID	yface.clinic	Preserves user session state across page requests.	Session
rc::a, rc::c	Google (Recaptcha)	Used to distinguish between humans and bots.	Persistent / Session
JSESSIONID	Zoho (Newsense)	Preserves users states across page requests for the booking portal.	Session
_zcsr_tmp	Zoho	Necessary for the login function on the website.	Session
crmcsr	Zoho	Ensures visitor browsing-security by preventing cross-site request forgery.	Session
zccpn	Zoho	Ensures visitor browsing-security by preventing cross-site request forgery.	Session
zalb_#	Zoho	Used for load balancing to ensure the visitor stays on the same server.	Session
hcdn	yface.clinic	Used for website performance and caching (LiteSpeed).	Session

Preferences (Functional)

Cookie Name	Provider	Purpose	Duration
pll_language	Polylang	Remembers your selected language (EN/AR) to display the site correctly.	1 year
g_state	Google	Stores Google login/preference state.	180 days

Statistics (Analytics)

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Registers a unique ID to generate statistical data on how the visitor uses the website.	2 years
_ga_#	Google Analytics	Used by Google Analytics to persist session state.	2 years
pys_first_visit	PixelYourSite	Registers the date/time of the user’s first visit.	7 days
pys_landing_page	PixelYourSite	Stores which landing page was presented to the user.	7 days
pysTrafficSource	PixelYourSite	Registers the traffic source that brought the user to the website.	7 days
pys_session_limit	PixelYourSite	Used to manage the user’s session duration.	1 day
pys_start_session	PixelYourSite	Identifies the start of a new session.	Session
pys_bingid, pys_fbadid, pys_gadid	PixelYourSite	Internal analytics IDs for tracking ad performance across platforms.	Session
pys_utm_*	PixelYourSite	Stores UTM parameters (campaign, source, medium) for tracking marketing performance.	Session

Marketing (Targeting & Advertising)

Cookie Name	Provider	Purpose	Duration
_fbp	Meta (Facebook)	Used by Facebook to deliver advertisement products such as real-time bidding.	3 months
lastExternalReferrer	Meta (Facebook)	Detects how the user reached the website by registering their last URL address.	Persistent
lastExternalReferrerTime	Meta (Facebook)	Detects how the user reached the website by registering their last URL address.	Persistent
_gcl_au	Google AdSense	Used to measure the efficiency of advertisements across websites.	3 months
gclid	Google Ads	Used to send data to Google Analytics about the visitor’s device and behavior.	30 days
test_cookie	DoubleClick	Used to check if the user’s browser supports cookies.	1 day
VISITOR_INFO1_LIVE	YouTube	Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.	180 days
YSC	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session
__Secure-ROLLOUT_TOKEN	YouTube	Stores the user’s video player preferences using embedded YouTube video.	180 days
__Secure-YEC	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Session

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Banner that appears when you first visit our site.

You can also control cookies through your browser settings:

Google Chrome: Manage cookies in Chrome

Safari: Manage cookies in Safari

Firefox: Manage cookies in Firefox

Microsoft Edge: Manage cookies in Edge

Please note that blocking essential cookies may impact your experience and some parts of the site may not function correctly.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.

7. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

YFace Clinic

Address: Villa – 412 Al Wasl Rd – Jumeirah 2 – Dubai – UAE

Email: support@yface.clinic

Phone: +971507400021